Are you in need of a roof repair or replacement for your house? Do you need to have an expert diagnose the issues that you’re having to figure out what needs to be fixed?
If so, then you should learn about the several factors to consider when hiring roof repair. Doing so can help you separate the good from the great and ensure that your roof is fixed the first time. Otherwise, you’ll be costing yourself more money.
See below to learn about the factors that you need to consider when hiring a roof repair company in your area.
If you’re truly hoping to hire a roof repair company to have your issues fixed on the first run-through, then you need to find a service with the proper experience.
There is a significant difference between a company’s years of service and the experience level of their staff. Don’t get them confused.
You want to look at the experience of the staff. Otherwise, you might be dealing with a project manager that only has a year of experience doing the job. Not ideal when the integrity of your roof hangs in the balance.
Don’t be afraid to ask them questions. Do they have experience with fixing the material your roof is made of? Do they have experience with Instaloft? How have they solved the problems you’re having in the past? Do they have recommendations?
You don’t have to have any roof repair experience of your own to know when a service shouldn’t be trusted. If they try to impress you with industry jargon and beat around the bush with their answers, take your business elsewhere.
2. Search for ROI Instead of the Cheapest Price
Simply put: if you buy a cheap service, you should expect cheap results. If a price seems too good or too cheap to be true, then it probably is.
If a service is offering a quote that’s way below the others you’ve received, then there is reason to be skeptical. First, the quote might not include hidden fees or charges that they’ll tack on at the end.
Second, they might be using cheap materials or stolen materials to fix your roof. They could also lack proper experience, certification, insurance, or licensing that a legitimate roofing company should have.
Instead of looking for an astronomically-low price, focus on getting the most bang for your buck. Which service is going to give you the best service at the lowest cost?
Odds are that you’ll come across several quotes that are around the same price. If that happens, start looking at things like the services’ experience level, online reviews, communication, and your chemistry level with their service rep.
Certain companies are considered “storm chasers” because they try to take advantage of the critical condition of your home after a severe storm. They’ll attempt to give you a “low price” to rush you into a contract agreement. Don’t do it.
3. Check for References and Reviews
Unfortunately, there are a lot of scammers out there (people that claim to be a legit roof repair company). There’s only one way to ensure you’re hitching your wagon to the right horse: references and online reviews.
Whenever you search for roofing companies in your area, be sure to check the online reviews from their previous clients. This will give you intel into the experiences they had and whether or not you should commit to it.
Check the ratings and the comments of the reviews. What’s their average score? Do their previous clients seem satisfied with their service? Would they recommend it to others?
Also, make sure to ask the company for references that you can call. Ask those references as many questions as you can. What service did they have performed on their house? How was the customer support? Would they use them again?
4. Details of the Warranty
If the service you’re speaking with doesn’t offer a warranty, then you need to cross them off your list.
However, you shouldn’t simply accept a service that offers you one. Always make sure to check on the details of the warranty. How long does the warranty last? What does it cover? How can you redeem the warranty? How quickly will they fix the issue?
You should always look to receive two warranties, one from the manufacturer, one from the worker (the service you hired). Make sure to get your hands on both before you sign the dotted line. It’s your only line of defense if something goes wrong.
5. Get Everything In Writing
Don’t ever take any verbal promises as facts. Anybody can claim they’ll have your roof fixed the same day. Anyone can promise a 100-percent guarantee while talking with you.
But if you don’t ever get those things in writing, then you have no way of holding them accountable to it.
Always make sure to write down the promises and benefits that a service mentions when you talk with them. Make sure to get it all in writing and with a signature on it before you sign the dotted line.
Hiring Roof Repair: Find the Right Service for the Job
Now that you have seen several key factors of hiring roof repair and finding a service that you can trust, be sure to use it to your advantage.
Take the time to gather several local companies that you can reach out to. Use that list to check the online reviews, gather quotes, and speak with the ones you’re legitimately interested in working with. Toss all others to the side.
Also, be sure to browse our website for more articles on roof repair, as well as many other topics that you’ll find helpful.